Elitebook 1040 G3 Bios password problem

[Skippy23]

Hello Community,

I'm new to this, I have an Elitebook 1040 G3, this was used on a network which was fine, but now this is no longer needed for the company they have reset everything and put it back to standard, problem is they don't have the password for the laptop, and said it would be best to reload my own OS which is fine, Problem the bios has a password AND the laptop is directed to the network so I can't change this as I don't have the bios passowrd, so have looked all over the net and tried a few different reset options and nothing works.

The only things I can see is something to do with an SMC.BIN file, but I'm not 100% sure where to get one, can anybody let me know if this will help me..

Thank you......

[Paul_Tikkanen]

Hi:

You will have to contact HP technical support for assistance with obtaining a SMC.bin file for your PC.

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Worldwide business PC phone numbers...

You can see if the phone number listed for your country is still valid to call them.

http://jp.ext.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf

[Skippy23]

Hi,

Great thank you for your help, I will give this a go.

Will reply if this is sorted.

[Paul_Tikkanen]

You're very welcome.