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‎08-27-2017 07:43 AM

HP Recommended
Product: elitebook 8470p
Operating System: Microsoft Windows 7 (64-bit)

I need to reset my  68ICF Ver. F.65 BIOS on my 8470p Eiitebook but i cannot find the link to BIOS Reset Utility.Could someone please help me.I need to access my BIOS urgently.

7 REPLIES 7

‎08-27-2017 08:29 AM

HP Recommended

@MA5H

 

Just a question.

 

Are trying to "Reset" the Bios because it is corrupt???

 

REO

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‎08-27-2017 11:22 AM

HP Recommended

S ONo.I forgot my BIOS password and i need to install another OS on my machine which demands some initial BIOS configurations..

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‎08-27-2017 11:36 AM

HP Recommended

@MA5H

 

Sorry but flashing the BIOS will not work to remove the password.

 

The program that I have to clear the BIOS password will not work on any ProBook or EliteBook that the model number ends with 70, your model is 8470p.

 

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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‎08-28-2017 03:23 AM

HP Recommended

Looks like i will have to remove my cmos since it was a second hand laptop and my receipt is the only proof of ownership.Dont think whether HP support will help me that much

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‎08-28-2017 05:03 AM

HP Recommended

@MA5H

 

Since it is a business class laptop they should help???

 

REO

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‎08-28-2017 04:47 PM

HP Recommended

Well il try them then.

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‎08-28-2017 04:49 PM

HP Recommended

If you have an email of anyone i can contact from hp kindly send it to me or post it.

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