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‎06-16-2019 08:00 AM

HP Recommended
Product: Elitebook 8470p

Hi,
My HP Elitebook 8470p suddenly stopped turning on. I connected the AC Power thinking that battery might be low.

 

For 8470p, we have four LEDs on the front (Wifi, Power, AC Power, and Hard disk).

 

When I pressed power button, AC Power LED (with lightening icon) blinked once and then Power LED (white) and Hard disk LED (Orange) stay on combined for five second. After 5 seconds, both LEDs go off and AC Power LED (with lightening icon) blinks back. This pattern goes on and on.

I tried all the help online and also tried to do a hard reset by pressing power button upto 1 minute after removing battery and AC power but nothing worked.

 

Any suggestions? Thanks.

1 person had the same question
1 REPLY 1

‎11-13-2019 10:42 PM

HP Recommended

Good day, its hard to get good help these days, I'm not writing to give you a solution but I'm writing to ask if you manage to solve your problem I also need help with mine

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