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HP Recommended

Hello,

 

I recently bought an used Elitebook 850 G5 (refurbished), Win10 was already installed. After booting I started windows update. After rebooting, the notebook was stucked in an endles "automatic repair is starting" loop.

 

F11 system recovery didn't work.

 

F2 system diagnostics, all passed.

 

I created a rescue stick for repair, didn't work.

 

So i created a Win10 installation stick, but it won't boot.

I tried all the secure boot options, legacy on/off, UEFI on/off.

When I boot the stick in UEFI, after a few seconds the system reboots.

If I boot in legacy mode, screen stays black and nothing happens.

 

Then I tried different linux distros. At least boot selection menu is showing up, after pressing enter to start linux the notebook reboots itself.

 

Tried 3 different sticks, USB 2.0 and 3.0, with no success 😞

2 REPLIES 2
HP Recommended

Additional info: when I boot without any usb stick a screen appears "HP Sure Recover" and start downloading some files. After it finished downloading ..... the system reboots 😕

HP Recommended

After a sleepless night:

 

Created installations sticks with rufus. Tried:

 

- Win10 old and new versions, didn't work

- Win 11, didn't work

- FreeDos, didn't work

- Linux Mint/Ubunti/Debian booted at least into bootmanager

- ReactOS, didn't work

- Grub4Dos, booted

- UEFI Shell, booted but keyboard was not working

 

Found something similar here on the forums, linked to an older FreeDos image, now this booted. Used fdisk to create a DOS partition on the harddisk. But FDOS won't install to harddisk. After reboot, HP Sure Recover is downloading again AND started some recovery tasks. Keeping fingers crossed.

 

So I seems like installation of Windows from USB stick does not work as long as there is no partition created (I erased the harddrive via BIOS). Totally weird and frustrating. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.