Elitebook bios locked

[Miki5]

Hi,

A year ago I bought used elitebook 2570p and just found out that the bios is locked with administrator password.  Is there a way to remove it or change it? Just tried clearing CMOS but that didn't work out. It does say that BIOS is reset to default but the password is still there.

[WAWood]

@Miki5 

Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now PROHIBITED from assisting customers with Admin or BIOS (i.e., Power On) password issues.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

Good Luck

[Paul_Tikkanen]

Hi, @Miki5

You will have to contact HP technical support for assistance with obtaining a SMC.bin file for your PC.

The SMC.bin file is used at boot to clear the BIOS P/W.

https://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlWorldwide

Worldwide business PC phone numbers...

You can see if the phone number listed for your country is still valid to call them.

http://jp.ext.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf