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Locked

‎06-14-2024 04:41 AM

HP Recommended
Product: HP EliteBook 655 15.6 inch G9 Notebook PC (4K066AV)
Operating System: Microsoft Windows 11

After going to sleep my Elitebook shuts down after about 5 mins. I can power it up, but its a cold boot, with sessions that were open prior to sleep lost. Often after it shuts down, an orange light appears on the F5 mute button. When this happens the pc won't power up at all unless the power is removed and reconnected.

I've run all the hp diagnostics for hardware and Windows (running Windows 11), but nothing shows up.

Appreciate any suggestions to fix.

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