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‎05-07-2022 01:23 PM

HP Recommended
Product: HP EliteBook x360 1030 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

The Elitebook (2 Months in use) doesn't start anymore. After pushing the power button on the left side nothing happens. No LED or keys are on. It doesn't matter if used by battery or on USB-C powercord. Tryed pushing the power-on and Volume Buttons together. Then the caps lock LED is going on for 2 seconds. But also nothing happens. Some Ideas? Or is this a RMA-Case?

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2 people had the same question
1 REPLY 1

‎05-11-2022 01:27 PM

HP Recommended

Little upgrade from the story: after contacting the HP-Helpdesk, they told me to push Power-On and F8 together. After no success with this, a service guy will come tomorrow to replace the motherboard..... 😉

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