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Hello everyone

I do need your help.
I downloaded the application:
HPSupportSolutionsFramework-13.0.1.131
in order to update the BIOS of my HP Elitebook 2570p.
After have been updated my PC restarts but the screen remains black and teh Caps Lock key remains flashing
I removed the battery to clear CMOS, but nothing works.
Could you, please,  help me?

Many thanks in advance for your kindness.

Best regards,

Itsarinya

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