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HP Recommended
Presario CQ57
Microsoft Windows 7 (32-bit)

20190220_145916.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

JessikaV
HP Support Community Administrator

I work on behalf of HP

View solution in original post

6 REPLIES 6
HP Recommended

@Eclectic_Damsel 

 

Enter  **bleep**

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

DP-K, that worked!! Thank you!!! But now it's giving me another message and I'm still locked out. 20190220_151939.jpg

 

HP Recommended

@Eclectic_Damsel 

 

You're welcome :generic:

 

**bleep**

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks again for your help. It went to the red screen where the Q emblem popped up but once I pressed CTRL + ALT + DLT is went back to the black screen where it says there's no operating system. I just discovered from my mother where the computer came from that he friend that's a programmer tried putting more memory on it and I'm assuming that's what's wiped the system. Ugh. Would I have to buy another Windows version and install it or are there some codes I can score and reset this myself? Sorry if this was too much. Thanks again for getting me this far. 

HP Recommended

Hi i cant rember my bios pass.... i have:

HP elite x2 1013 G3

sn: [edited]

 

i need for update my firmware...

Thanks

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

JessikaV
HP Support Community Administrator

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.