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Microsoft Windows 7 (32-bit)

HP POWER.jpgMy HP has presented me with this message and i cant proceed past it to load windows. Please help me with a solution to overcome this. RegardsMy HP has presented me with this message and i cant proceed past it to load windows. Please help me with a solution to overcome this. Regards 

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@BABATIMU

 

Welcome to the HP Forums 🙂  

I would like to take a moment and thank you for using this forum, it is a great place to find answers.  
 

As I understand there is a message - "Enter power-on password" on your computer screen and you need assistance with the same,  

You would have to contact HP for a hardware service as the motherboard may require a tattoo/Bios Flash. 

 

 

Any other way of unlocking the BIOS is not authorized by HP.  

 

Hope this helps. Good luck! 🙂
 

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Hi

 

Thanks for your response

 

Just an update. I mananged to get around it by removing the Cmos battery briefly and reistalling it and it worked. The Enter Power on Password is gone.

 

Thanks

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@BABATIMU

 

To better help you, we would need the exact model number or product number of your laptop/desktop???

 

REO

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