Enter administrator password or Power on Password

[pcrepairshop]

Hi there! Can you help me please?  Work laptop is stuck on the Enter administrator password or Power on Password screen.  The key I get after entering wrong password 3 times is C4333924.  This is a HP Beats Special Edition 15-p030nr Notebook PC. Thanks!

[GBL84]

Hello @pcrepairshop,

Please try : 01091300

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Thank You,

GBL84

I am not an HP Employee 

[pcrepairshop]

I'm afraid this did not work, and now it is showing a different code. I figure it shows a different code each time I shut it off, or try 3 codes unsuccesfully. The code now is BA679DEA

[GBL84 · Accepted solution]

Hello @pcrepairshop,

Unfortunately, there are no code generators for these Codes

This works on a different Algorithm.

 And normal code generators cannot provide the reset code.

Please   Contact HP  Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

                                   When talking to the HP rep ask them to escalate your service request.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee