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Hp stream laptop pc
Microsoft Windows 10 (64-bit)

Hp stream laptop pc proof x9f3gua#abl s/n 5cd7428lxp model 14-ax030ca my laptop is locked with enter administrator password or power on password  i forgot everything and need help it's ok of I have to factory reset I just want it on please and thank you if I can get help.

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@Mccallumg

 

Second notice

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

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