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HP Recommended

Hp laptop dy2131wm. 

1 REPLY 1
HP Recommended

Hi @Phosno,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP laptop (model dy2131wm) is showing the message: "Enter Administrator Password or Power-On Password", this means the BIOS is locked with a password. This is a security feature and can only be bypassed by a repair.

1. Try Known Passwords

If you or someone else set the password, try any passwords you may have used.

2. Do NOT Attempt to Bypass

HP does not support or allow bypassing BIOS passwords through unofficial means. Attempting to do so may:

  • Lock the system permanently
  • Void your warranty
  • Trigger a security lockout


Please share the image of the Screen so I can try to check the exact issue and help you better.

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.