Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-14-2022 08:56 PM

HP Recommended
Product: HP Notebook - 15-ba009dx
Operating System: Microsoft Windows 10 (64-bit)

I have disabled secure boot in order to install new windows 10 os from usb drive. The computer asks me to type in a pass code that is displayed onscreen. Keys of keyboard are unresponsive. What can I do?

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.