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‎03-01-2020 06:37 PM - edited ‎03-01-2020 06:37 PM

HP Recommended
Product: HP Beats 15 Notebook PC
Operating System: Microsoft Windows 8.1 (32-bit)

Hi, after running a quick scan on my computer, I’m getting error code UFMU8M-7HAA1V-MFPV7F-60VU03

 

I have no idea what this means or what to do!  Please help.  Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2020 07:01 PM

HP Recommended

@Jakep1 

Hello,


The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 

The following documents are available for reference:

The procedure for replacing the hard disk drive can be found in the HP document support bellow.
https://support.hp.com/us-en/document/c04330942

In case of need, do not hesitate to solicit us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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1 REPLY 1

‎03-01-2020 07:01 PM

HP Recommended

@Jakep1 

Hello,


The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 

The following documents are available for reference:

The procedure for replacing the hard disk drive can be found in the HP document support bellow.
https://support.hp.com/us-en/document/c04330942

In case of need, do not hesitate to solicit us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful? Yes No
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