Error after installing Windows 11

[Cor08]

Error code 0xC1900101-0x20017 

HP message after installing Windows 11 via rufus-4.11.exe 

Undo changes to the computer (translated from Dutch language 'wijzigingen aan de computer ongedaan maken' 

After execution the following message has popped up:

Windows 11 couldn't be installed

Error code 0xC1900101-0x20017
The installation failed in the Safe-OS phase with an error during boot operation.

Hope someone can advice me.

Note: For the time being I have extended my support till October 2026 for Windows 10

Kind regards 

Cor

Below the details of my notebook

Product name F6F70EA#ABH
Serial number Edited

Processor AMD A8-5550M APU with Radeon(tm) HD Graphics 2.10 GHz
Geïnstalleerd RAM-geheugen 8,00 GB (7,19 GB beschikbaar)
Opslag 932 GB SSD Samsung SSD 870 QVO 1TB
Grafische kaart AMD Radeon HD 8550G (2 GB)
Apparaat-id 8EC0F61C-E397-42A6-AC92-F40E5D9BF1F4
Product-id 00326-10000-00000-AA847
Type computer 64-bits besturingssysteem, x64-processor

Edition Windows 10 Home
Version 22H2
Installation date ‎20-‎3-‎2021
Build of operating system 19045.6456

[VikramTheGreat]

Hi @Cor08,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

We understand how disappointing it is to encounter an error like 0xC1900101-0x20017 during a Windows 11 installation, especially after preparing your HP Pavilion 17-e083ed Notebook PC with Rufus and a clean ISO. You're not alone in this, and we’re here to help.

Steps to Resolve or Work Around

1. Check Windows 11 Compatibility

Your notebook is not officially supported for Windows 11 due to its older processor and graphics card. HP and Microsoft recommend staying on Windows 10 for the best stability.

👉 HP Support for Windows 11 & Windows 10: How to Upgrade & Fix Problems

2. Update BIOS and Drivers Before Attempting Upgrade

If you still want to try Windows 11:

• Visit Official HP® Support
• Enter your product number: F6F70EA#ABH
• Download and install: 
  • Latest BIOS update
  • Chipset drivers
  • Storage and graphics drivers

👉 HP PCs - Software recovery options (Windows 11 and Windows 10) | HP® Support

3. Use Microsoft’s Media Creation Tool Instead of Rufus

Rufus may create bootable media with legacy boot or incompatible partitions. Use the official Windows 11 Installation Assistant for better compatibility.

4. Stay on Windows 10 (Recommended)

Since you’ve extended support for Windows 10 until October 2026, this is the safest and most stable path for your device. HP will continue to provide updates and drivers for Windows 10 22H2.

👉 Fix HP Laptop and PC Issues After Windows 10 Update or Upgrade

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[Cor08]

Hi Vikram,

Thanks a lot for your quick reaction and suggestions but indeed, I am still aiming for an installation via a "workaround' because so far my laptop  is more than sufficient for my activities.

As mentioned by you I have tried to find the latest BIOS and Drivers updates but it looks like the HP Notebook 17-e083ed is also to old for HP.

See below executed tests and the 'reaction' on my search with the product number.

Hope you have other suggestions to get around the HP error.

Thanks in advance

Kind regards

Cor

[VikramTheGreat]

Hi @Cor08,

Thank you for getting back and letting me know about the issue, for finding and getting more help. Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[Cor08]

Hi Vikram,

Thanks for your reply, but somehow I can't find the private message button and via your link I don't see the conversation anymore, so hereby the details in this 'open' conversation.

Hope that it will be sufficient for further help.

Looking forward to your next reaction.

Kind regards

Cor

HP Pavilion 17 Notebook PC
Product name F6F70EA#ABH
Serial number Edited

According to 'HP PC Hardware Diagnostics Windows 2.9.0.0 tool', all drivers and BIOS are updated to the latest version.

Edition Windows 10 Home
Version 22H2
Installatiedatum ‎20-‎3-‎2021
Build van besturingssysteem 19045.6456

[VikramTheGreat]

Hi @Cor08,

Thank you for sharing the details. I tried checking the information for your PC, but it appears that the model has reached its end of life. Unfortunately, there are no specific drivers available for this model anymore. In this case, the system can continue to function using generic drivers.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[Cor08]

Thanks for your effort Vikram but this is not really helpful..

I new already that HP doesn't support my PC (bought 20140528) anymore. 

Thanks for your effort but in fact it means that HP forces me to buy a new PC. Not because HP stopped supporting the PC but due to the fact that HP doesn't allow installing Windows11.

Kind regards

Cor

[VikramTheGreat]

Hi @Cor08,

Thank you for your response,

Is there anything else that I can help you with today?

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

VikramTheGreat

HP Support