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HP Recommended
HP 15-r100 Touchsmart
Microsoft Windows 10 (64-bit)

When laptop starts up, it says Automatically repairing PC. After it goes dark (still on) then says Diagnosing Your PC; after it tries for about 5-10 minutes, it goes to a blue screen saying Windows couldn’t load properly. It gives the option for a system restore, but when I try to restore I get an startrep.exe error box.E40677B8-4BBC-4563-8B71-275E06140F0B.jpeg

After I hit okay, it takes me to another blue screen with repair options and such, but NONE of them make a difference.

2 REPLIES 2
HP Recommended

@CassiP92

 

Power-on and start tapping the "esc" key.

 

Run the Hard Drive Diags/Tests.

 

Post the test results.

 

REO

HP Recommended

image.jpg

 

Long DST failed? 

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