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‎06-01-2021 03:33 AM

HP Recommended
Product: HP Envy 6032

A few months ago i took advantage of the extended warranty product and paid £12 for, I believed, three years. My account details keep advising that I can take advantage and extend my warranty and it appears my warranty hasn’t been extended despite paying for it!  I have sent emails but these go unanswered. Where do I go from here?  Anyone experienced this? 

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‎06-02-2021 03:49 AM - edited ‎06-02-2021 03:49 AM

HP Recommended

@Noodleschowmein, Welcome to the HP Support Community!

 

To check the product warranty, kindly click here.

 

If the extended warranty is not reflected, please reach out to the HP Technical Support team in your region for further assistance.

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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