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‎01-04-2019 08:50 PM

HP Recommended
Product: Pavilion g series
Operating System: Microsoft Windows 7 (32-bit)

When my laptop is turn on then after showing the logo of HP it is restarted again and again this process is going on and that's why my laptop is unable to get started please help me out. I will be very thankful of you thank you.

1 REPLY 1

‎01-05-2019 07:51 AM

HP Recommended

@Thormayank

Here's an alternative for launching the PC in safe mode:

1) in the start area, enter msconfig

2) when that opens a window, select the Boot tab

3) click the checkbox next to Safe mode

4) Click OK

 

When the PC reboots, it should automatically boot into safe mode.

 

When done, you will have to go back into msconfig and clear the checkbox in order to reboot back into normal mode.



I am a volunteer and I do not work for, nor represent, HP
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