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‎02-17-2018 08:55 AM

HP Recommended
Product: HP 15 NOTEBOOK PC
Operating System: Microsoft Windows 10 (64-bit)

Forgot bios password, please help me to reset...

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2018 09:24 AM

HP Recommended

Sorry @edsterman

 

That is a HEX halt code and we do not have a master pass code generator for that type of code “YET.”

 

You will need to contact HP in your region and they should be able to create your Master Password from that System Disable Code.

 

 Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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4 REPLIES 4

‎02-17-2018 09:00 AM

HP Recommended

@edsterman

 

When asked for the password, just hit enters 3 times.

 

Post any code you receive.

 

REO

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‎02-17-2018 09:20 AM

HP Recommended

Ok here it is A[EADA3C40]

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‎02-17-2018 09:24 AM

HP Recommended

Sorry @edsterman

 

That is a HEX halt code and we do not have a master pass code generator for that type of code “YET.”

 

You will need to contact HP in your region and they should be able to create your Master Password from that System Disable Code.

 

 Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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‎02-17-2018 09:27 AM

HP Recommended

Ahe ok, thank you!!! Totally appreciate your response! Glad I didnt waste time with trying to reset a million ways! Ida beens stuck on trying for days and nights! Thanks so much!

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