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HP Recommended

HP Elitebook Revolve 810 g3

 

The laptop doesn't turn on anymore.

 

When connected to the AC power supply, the charging led blinks forever as if it's charging. Also, the power button light turns on (white) as soon as the laptop gets connected to the power; and then it stays on regardless of what I do.

 

No other led blinks (keyboard), and no sounds/beeps/fan noise can be heard. Looks completely dead.

 

I've tried:

 

1. Replacing the power supply.

 

2. Hard reset.

 

3. Removing the memory modules.

 

4. Turning it on without the battery.

 

5. Turning it on with the battery but without the AC power.

 

6. Charging for several hours and running all the above once again.

 

Still cannot turn the laptop on. Any ideas? Your help is highly appreciated!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.