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HP Recommended
HP ENVY Notebook - m6-ae151dx (Touch) (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I run the test on my laptop and this is the code QAJAL4-7S4C5W-XD7WLK-6OV903

1 REPLY 1
HP Recommended

Enter the required information at the link below and it should provide a general report of the problem and the recommended way to fix it.

 

HP Customer Support - Service Center

 

HP Hard drive check has identified a critical failure in your system that requires repair.

 

HP ENVY Notebook - m6-ae151dx (Touch) (ENERGY STAR)

 

Product: T0U83UA

 
Diagnostic report

 

Failure details - Hard drive check:
Failure ID: QAJAL4-7S4C5W-XD7WLK-60V903
Test date:2024-07-08
Component tested: Hard drive check
IMPORTANT: The test found a problem with your hard drive, and it may need to be replaced.
If possible, back up your personal files to a flash drive or external hard drive as soon as you can.
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