Failing Windows Boot With SODIMM PC 12800 8GB

[R1ckyW]

Dear community, I need your advise and solution with my problem as I described below.

I had SODIMM 4 GB (2x2GB) PC 10600 installed on my HP G42-367TU laptop, and it's run well.

Recently i want to upgrade the memory with 8 GB(2x4GB) PC 12800, and the windows couldn't started up.

I already try install the SODIMM 8 GB PC 12800 by switching each slot with no luck.

I already try to mixing between the PC 10600 with PC 12800 with no luck either.

So is there someone who could show me the solution for my problem ?

Thanks.

[CF4 · Accepted solution]

Hi

Perhaps there is a manual or guide here that helps...

https://support.hp.com/gb-en/product/HP-G42-300-Notebook-PC-series/4247520/model/4319369

Memory module

Description                         -        Spare part number

2-MB, PC3 10600, 1333-MHz      598856-001

1-MB, PC3 10600, 1333-MHz      598859-001

4-MB, PC3 10600, 1333-MHz      599092-001

(for models 1.2 and 1.3 only)

It may not support the size you have chosen.

I would check at crucial.com also.

[R1ckyW]

Hi.

Thanks for repyling my case ^_^.

After using crucial.com to scanning my upgrading support component, the results seems like just supporting PC 12800 Low Voltage (1.35 Voltage) instead PC 12800 1.5 Voltage.

I guess this type of Notebook (G42-367TU) only support RAM with type PC10600 and PCL 12800 with 8GB maximum size.

Thanks

[CF4]

Prego.