Faill to boot just cursor light at the upper left side nd caps lock blind 5x long pls help

[Vybzz]

Faill to boot just cursor light at the upper left side nd caps lock blind 5x long pls help tot it was ram i changed it but still

[KrazyToad]

@Vybzz

Welcome to HP Community

I have gone through your Post and I understand your concerns

Please contact HP Support in your region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.