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‎03-08-2022 07:11 PM

HP Recommended
Product: HP Notebook - 15-f387wm (Touch) (ENERGY STAR)

Failure id: 9u6k3g-8hnb23-mfpx6k-609l03 What exactly is this, what does it mean?…

Category:
1 REPLY 1

‎03-08-2022 08:26 PM

HP Recommended

@DLightful07 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use

 

              https://support.hp.com/us-en/document/c06162205

 

Regards.

   

BH
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