FailureID: PU7L31-7T8A6X-MFPWMF-60XN03

[BrianB_2]

Havent used in about year or so, started up(loaded slow as expected)got through putting in password,got to home screen an was unable to do anything from there. ran a system check,  came up with a Failure ID PU7L31-7T8A6X-MFPWMF-60XN03 trying to figure out what is 

[Paul_Tikkanen]

Hi:

The error code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced with a new one, and the operating system reinstalled.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

http://h10032.www1.hp.com/ctg/Manual/c04763947

After you replace the drive, you can reinstall W10 by making installation media using the Media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-touch/7630399/model/8788164

In very rare circumstances, you may be able to reinstall W10 on the bad hard drive and it may work for a while, so you can try that first before replacing it.

If it won't install, then you will need to replace the drive.