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HP Recommended
Envy Laptop 15-ep0xxx
Microsoft Windows 10 (64-bit)

The fan continues to run softly when I put the laptop to sleep.  The laptop is new, so it must be clean inside, and the powercfg /requests command shows nothing preventing sleep.  It seems to be asleep in that the screen goes dark and it needs a fingerprint to wake up.

2 REPLIES 2
HP Recommended

@MrData56 

Win10 has enabled a new hibernation process known as Fast Startup -- which is enabled BY DEFAULT. This is different from Fast Boot, which is a BIOS/UEFI option.

Fast Startup is supposed to dramatically speed up the booting process, but in some PCs, it actually slows it down or causes it to hang. It's also a new form of hibernation known as hybrid sleep -- and this causes battery drain to maintain the state of the PC while turned off. In some rare cases, it can also cause a laptop to overheat because the processor is still running and still generating heat, as this has been reported when the laptop was turned off and put inside a case.

Disabling Fast Startup might fix booting and shutdown problems.

There are two ways to disable FastStartup in Win10: (1) through the Control Panel, and (2) through an elevated command prompt.

Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup

Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F

In both cases, reboot Windows.

NOW, Fast Startup is disabled.

See if that helps.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Wouldn't you know it?  As soon as I posted this, my laptop started sleeping like a log without my doing anything.  I suspect it may be related to a large Windows update that installed itself earlier that day.  But many thanks for your prompt reply.

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