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HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A2AV)
Microsoft Windows 11

Hello!

 

The windows "Fast Startup" feature has a problem in my laptop. i have it enabled from control panel, if i shutdown the laptop and leave it for like a day, when i turn it on, it is doing a cold boot not fast startup, i can know from windows task manager when i look at the CPU Uptime i see it starts from 00:00:01 that is a cold boot, in a normal condition, if fast startup feature is working, it should continue incrementing the CPU Uptime from the previous state.

 

and in the Windows Event Viewer i get Two Error events.

First Error Event:

Source: Kernel-Boot
Event ID (128)

Task Category (53)

Error: BL_LOG_ERROR_RES_HW_CHANGE: Hardware or firmware settings have changes since hibernate. Status: {Incorrect Volume}
The target file of a rename request is located on a different device than the source of the rename request.

 

Event ID 158.png

 

Second Error Event:

 

Source: Kernel-Boot
Event ID (29)

Task Category (None)

Windows failed fast startup with error status 0xC00000D4.

 

Event ID 29.png

 

Previously i contacted the HP Support trying to solve this issue, the last step they suggested to upgrade to

windows 11 and the issue persists. i tried windows 10 same issue, windows 11 same issue.

They also suggested to run a compontents test using HP PC Hardware Diagnostics from BIOS and all the tests passed no issues found, all components work as expected.

 

- i have all the drivers and windows updates up-to-date.

- i also tried disabling all programs from the Startup apps and the issue persists.

- the battery works as expected, no problem with it.


When this issue happens, when i press on the power button from keyboard, the first press does nothing, the second press does boot up. the first press did nothing because the windows crashed from a hibernate state, giving the two error events i mentioned above.

 

Anyone have a clue what is causing this issue to happen? will be so much thankful, i have this issue for months with no luck figuring it out!

1 REPLY 1
HP Recommended

No one knows WHY,  but FastStartup causes problems on some PCs and the only working solution is to disable it -- trading a fast but unreliable start for a slow but reliable start.



I am a volunteer and I do not work for, nor represent, HP
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