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‎11-19-2022 09:05 AM - edited ‎12-04-2022 04:58 AM

HP Recommended
Product: HP Notebook - 15-dw0120nl

I've updated the drivers, contacted support, asked in the forums but my fingerprint sensor is still not recognized after I upgraded from Windows 10 to Window.

 

ef491c29-a012-442a-99c7-bd18e1fd2d67.png

 

Edit: Problem solved 🙂 

Re-Edit: Problem not solved 😕

1 person had the same question
3 REPLIES 3

‎11-22-2022 02:14 PM

HP Recommended

How did you solve this problem? Help

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‎12-04-2022 04:59 AM

HP Recommended

I did not

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‎01-16-2023 09:48 AM

HP Recommended

it had fixed itself with an update, then came back after an update

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