• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-27-2022 10:00 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0100ax
Operating System: Microsoft Windows 10 (64-bit)

hi there, 

i have an hp pavilion gaming laptop 15-ec0100ax which has a corrupt bios due to power loss. i have been trying to create a bootable recovery usb but have been unsuccessful in doing so.

the device i am using to create the usb is an hp convertible laptop. the issue is that after downloading the bios from support website i install it an when launching it from the c drive it asks for admin permission but does not launches. i have also tried this article to no success

https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics?jumpid=va_r602_us/en/any/pps/pl_ot_ob_d...

 

Any and all support is appreciated. thanks in advanced

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.