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HP Recommended
HP Envy x360
Microsoft Windows 10 (64-bit)

Hello,

my computer is stuck on the « flashing boot block” with the bar 90% full. Hard reset doesn’t work and cannot turn it off.

 

What to do!

Cheers

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello,

 

I ended up trading computer since it was a couple of days old. Even phone support didn't know what to do...

 

 

View solution in original post

2 REPLIES 2
HP Recommended

@SC77 Welcome to HP Community!

 

I understand that you are getting a flashing boot block message.

 

A BIOS recovery is required to resolve this issue.

 

Click here to perform a hard reset on your device

If the issue persists, after the above steps, try the below:

  1. Turn off the notebook.

  2. Plug the notebook into a power source using the power adapter.

  3. With the notebook off, press and hold the Windows logo key  and the B key at the same time.

       NOTE:

    On some notebook models, it might be necessary to press and hold the Windows logo key  and the V key.

  4. While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key  and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

    The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.

    • If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.

    • If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

HP Recommended

Hello,

 

I ended up trading computer since it was a couple of days old. Even phone support didn't know what to do...

 

 

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