09-21-2019 10:07 AM
Hi, my computer isn’t turning on and is giving flashing caps lock, it’s flashes for 3 times then has a few seconds of stopping then just flashes again, how do I fix this?
09-22-2019 09:20 AM
Most likely, the laptop is experiencing a major hardware failure. You MIGHT be able to run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.
Let us know what the diagnostics find.
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