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KiiHonimi33 Student
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HP Recommended

Flashing caps lock

HP Pavilion 17-e020us
Microsoft Windows 10 (32-bit)

Hi, my computer isn’t turning on and is giving flashing caps lock, it’s flashes for 3 times then has a few seconds of stopping then just flashes again, how do I fix this?

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Message 2 of 2
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HP Recommended

Flashing caps lock

@KiiHonimi33 

 

Most likely, the laptop is experiencing a major hardware failure. You MIGHT be able to run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.

 

Let us know what the diagnostics find.

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