12-07-2016 05:17 PM
Hi, my laptop won't power up. There is a flashing white LED next to the in jack where the AC Adaptor plugs into. The light flashes 3 times. The light is not on the adapter, it's on the laptop. I left the laptop plugged into the power supply all day, went out and now it won't power up.
12-07-2016 05:28 PM
Please try hard reset first :
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for a full minute. Plug in the AC Adapter ( leave the battery out for the moment ) and see if the notebook will start.
You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.
It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.
You might find the answer to your battery/power issue as you work through the steps in that HP support article.
Hope this helps, for any further queries reply to the post and feel free to join us again
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