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HP Notebook - 15q-ds0028tu

Hi HP Support and Team , i need help i forgot my old laptop BIOS password i need help in recovering it some of my study books and personal data is in it please help me someone. 

Spoiler
Screenshot 2023-11-30 075548.png

 

3 REPLIES 3
HP Recommended

this forum is not HP support it is a user to user forum comprised of people like you

 

this HP forum has a very restrictive policy regarding passwords

 

neither I (or anyone else) can help you on this subject as we are unable to even point you to any HP documentation on this subject or supply any help whatsoever regarding password

 

the only help we can officially offer you is to contact HP support, and pay support to learn what help HP has on this system regarding passwords

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Hi Goo morning , DGroves 

 

Excuse me ! 

 

I have my receipt for my purchased laptop and all legal documents to prove.

I my self is a IT  Administrator and Networking Engineer.

Thanks & Regards 

HP Recommended

Hey @BrunoJoe95,

 

Thank you for visiting the HP Support Community.

 

As @DGroves already told you, according to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.