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‎10-11-2019 12:53 AM

HP Recommended
Product: Probook 450 g1

I forgot my BIOS password, I called HP support, they said they cannot help me. How can I solve this issue? 

4 REPLIES 4

‎10-11-2019 02:59 AM

HP Recommended

find a disassembly video for your laptop and you want to remove the cmos battery, you can google for how it look. so remove the battery for 5 seconds then put it back in. this will reset your bios and you should have acces again.

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‎10-11-2019 03:02 AM

HP Recommended

Hi, I did that, not working. Any other suggestion?

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‎10-11-2019 03:30 AM

HP Recommended

if that didnt work it might be like dell. dont quote me on this but on dell there is a different way to reset the bios like move a jumper or something like that. try to google for how to reset bios of (laptop) if you didnt do that already. this is the last thing i could think of. hope you will get this solved

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‎10-11-2019 07:11 AM

HP Recommended

Hi, @mocanumi 

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done. Removing the CMOS battery will not do a thing to clear the P/W.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.