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‎03-03-2025 06:21 AM

HP Recommended
Product: HP Pavilion - 15-cs0051cl

I have an 

HP Pavilion - 15-cs0051clr... Poduct 4BV55UA with Serial # 5CD8240M19... Purchased from Sam's Club around 2018.

 

I am trying to log in for the first time in 4-5 years. I don't remember what I used as my boot up/BIOS password. I know I installed the password to stop a roommate from using my laptop, but have since relocated. 

How do I remove it?

1000050605.jpg

 

Category:
1 REPLY 1

‎03-03-2025 06:48 AM

HP Recommended


Unfortunately, for problem with passwords you will need to contact an HP agent.
Click here for world-wide contact info
Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

You need to contact an HP agent and explain the problem.

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