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Locked

‎08-04-2020 07:45 AM

HP Recommended
Product: HP 255 G6
Operating System: Microsoft Windows 7 (32-bit)

Hello,

 

i found the notebook of my dead dad. But it's locked. The code is [i93175849]. Maybe u could help me solving this problem. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2020 08:48 AM

HP Recommended

@XileNce88 

We're not permitted to provide Disable Code bypasses anymore.

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For BIOS or power-on password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎08-18-2020 08:48 AM

HP Recommended

@XileNce88 

We're not permitted to provide Disable Code bypasses anymore.

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For BIOS or power-on password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.



I am a volunteer and I do not work for, nor represent, HP
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