Forgot Bios password

[Soe-Kyaw-Thu]

I have a HP Probook 430 g2 notebook I bought on ebay, it is BIOS Password locked and I don't know the password. serial number is: [edit].
I have a photo of the product info screen if you need it,

[haythamkha]

Hi,

Welcome to the HP Community.

For BIOS administrator/password lock issues, Community members are not allowed to provide BIOS password removal, reset codes, master passwords, or bypass instructions.

Since this notebook was purchased second-hand, the best first step is to contact the seller and ask them to remove the BIOS password or provide proper ownership/service documentation.

If the seller cannot help, please contact HP Support or an HP Authorized Service Provider. They may require proof of ownership, and depending on the model, official service may be needed.

Please also do not post serial numbers or product-identifying information publicly. Share those only with HP Support through official private channels.

HP BIOS password information:

https://support.hp.com/us-en/document/ish_9535708-9536016-16

Regards,
Haytham

[Rita_R2]

Hi, @Soe-Kyaw-Thu, Welcome to the HP Support.

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

Here are the links which will help you to resolve the issue: 

https://support.hp.com/us-en/document/ish_9535708-9536016-16

How to find your HP laptop name, product number, and serial number | HP Support

Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support