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‎08-18-2019 12:22 PM

HP Recommended
Product: Example:HP Folio 9470m
Operating System: Microsoft Windows 10 (64-bit)

Hello..! I'm Safiq From Bangladesh .. Unfortunately  I have forgot my Notebook Folio 9470m Core i7 3rd gen BIOS Password....  So now I cannot reset that password. Please help me to reset my bios password. The official warranty of the notebook has been finished....Now how can I reset it very easily please help me... 

1 person had the same question
2 REPLIES 2

‎08-18-2019 01:12 PM

HP Recommended

@safiqrimon 

 

I wish we could help you, but sorry, due to recent changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

Also please note that now, to resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply.

According to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html



I am a volunteer and I do not work for, nor represent, HP
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‎08-22-2019 01:03 AM - edited ‎08-22-2019 01:07 AM

HP Recommended

I have seen the rules of hp about password reset or recovery issues. but in my country (Bangladesh)  the price of replacing my bios chip is too high, I am a poor student and I haven't enough money for replacing my bios chip by additional cost right now but I need to reset my notebook bios password badly. I bought my laptop with a money receipt so if you want to see my proper ownership of my notebook I will provide that. I have tried all the processes for reset it but failed and finally, I got that I need smc.bin file for my notebook. So please do something for me. I requested you as a poor student please help me. Please 😞  

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.