Forgot administrator password for my HP 15 f272wm

[Rickyleebo]

Hello,

I forgot my administrator password or power on password on my HP 15 - f272wm. I also I'm pretty sure I forgot the password to start Windows. Can anyone help with a recovery code or where I can find a recovery code for my specific model. Any help would be greatly appreciated.

Thank you

[Paul_Tikkanen]

Hi:

Enter any power on password 3 times, and the PC should generate a system disabled code.

Post the code you receive including the capital or lower case 'I' 'i'

[Rickyleebo]

Hello Paul,

Thank you so much for your time and help.

Code is 

(i  549287121)

i is in lower case,

Thanks again,

Varey much appreciate your help,

Rick

[Paul_Tikkanen]

You're very welcome, Rick.

Restart the PC, and enter this unlock passcode...

63577153

[Rickyleebo]

Hello Paul. Thank you for getting back to me so quickly. That code did not work. Is there anything else I can do? Again thank you for your help very much appreciated.

Rick

[Paul_Tikkanen]

You're very welcome, Rick.

I took another look at the code you posted and it is 9 digits long.

It is only supposed to be 8 digits long.  Please recheck it and post the correct disabled code.

And the 'i' in front of the code is a lower case i and not an upper case I, correct?

[Rickyleebo]

Thanks Paul,

it gives me two different codes as follows:

(i  549287121)

(i  54928721)

i dont understand why...but those are the codes.

i appreciate your help

Rick

[Paul_Tikkanen · Accepted solution]

Hi, Rick:

See if this code works...63577164

[Rickyleebo]

Paul you are amazing. 

It worked..lol

I spent two hours yesterday on the phone with HP cust service and Paid $49 and they couldnt figure it out.

you are a Genious.

Thank you so much,

Greatly appreciated.

Rick

[Paul_Tikkanen]

Anytime, Rick.

Glad to have been of assistance.

Sorry that you had to fork over $49 bucks to HP for naught.

Oh well...pretend I work for HP, and then you can feel like you got your money's worth.  LOL!