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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Forgot login password
Create an account on the HP Community to personalize your profile and ask a question
01-01-2024 10:51 AM - edited 01-01-2024 11:00 AM
Hello,
If you wish to change your Microsoft account password after having forgotten it. You can recreate one via the following link: https://account.live.com/ResetPassword.aspx.
However, if it's the one from the Windows season, you'll have to reinstall Windows completely.
If it's the BIOS password:
Unfortunately, the HP support community does not allow us to help you with your BIOS password. The only solution is to contact HP and, if necessary, contact them several times to complete your case.
Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
I recommend that you get on Contact HP from your country or region.
The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.
Don't hesitate to contact us in case of need.
Best regards,