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Locked

‎02-16-2022 05:52 AM - last edited on ‎02-16-2022 10:03 AM by Retired

HP Recommended

It's an HP laptop with an AMD Ryzen processor. I have too many failed attempts with my pin so I am now locked out

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2 people had the same question
1 REPLY 1

‎02-16-2022 07:12 AM - edited ‎02-16-2022 07:15 AM

HP Recommended

@DonaldWright 

Hello,

Unfortunately, the HP support community does not allow us to help you with your BIOS password.  The only solution is to contact HP and, if necessary, contact them several times to complete your case.

Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

I recommend that you get on Contact HP from your country or region.

The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.

If this concerns the Windows password (PIN), go to Reset your PIN when you aren't signed in to Windows.

Don't hesitate to contact us in case of need.

Best regards,



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