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‎08-12-2019 02:40 AM

HP Recommended
Product: Pavilion 15-ab028tx
Operating System: Microsoft Windows 8.1 (64-bit)

Sir, I unable to open my window after open my laptop only show automatic repair after that outlook password ask and my window password not take in system restore

1 REPLY 1

‎08-12-2019 07:58 AM

HP Recommended

@Satyam11 

Sorry, but we are unable to assist, either with the Outlook password (because we would have no way of determining that) or with the Windows password (as that is now against Community policy to provide such assistance).

 

For the latter, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html



I am a volunteer and I do not work for, nor represent, HP
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