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Hi!

I’ve bought a secondhand HP Elitebook 8470p for the sole purpose of running a diagnostic program for my engines so I can check enginehours, codes and so on.

Got it home, it was cleared/rebooted by the old owner and I could make my own admin log-in.

Now, a year later when I’m finally all set up for using the program I can’t remember my admin-password to log in!

Is there a way to reboot the entire laptop? There is no data saved or anything on the laptop that is of any value, I just need it to my diagnostic program.


Grateful for any advice!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.