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‎04-19-2020 04:01 PM

HP Recommended
Product: hp spectre x360 convertable 13-ae011dx

I forgot my power on password on my hp x360 spectre 13-ae011dx. I tried windows plus B and windows plus V to reset bios, no such luck still requires password

 

1 REPLY 1

‎04-19-2020 05:21 PM

HP Recommended

@seymore74 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For BIOS and Power-On password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

For Admin and Windows password resets, you have to contact your regional HP Customer Support location directly for assistance.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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