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‎07-19-2019 03:44 AM

HP Recommended
Product: HP EliteBook 8440p
Operating System: Microsoft Windows 7 (64-bit)

I can't access bios set-up of hp 8440p EliteBook.I have no hp spare key and an BIOS administrator password.I want access the BIOS setup by pressing F10 when windows starting up, but it required BIOS Administrator password.

 

After trying with three failed password and on-screen keyboard comes out and then when I hit enter, message came as " Authentication failed system locked.Press the power button to restart the system".I also try to reset bios by removing RTC battery but the BIOS Administrator password wasn't removed.Would you please advise what is another solution to access bios setup? My laptop model EliteBook 8440p, S/N: SGH026QWNV.

 

Thank you

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2019 07:35 AM

HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That is the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

View solution in original post

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1 REPLY 1

‎07-19-2019 07:35 AM

HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That is the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

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