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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Forgotten BIOS admin password HP Stream 14-ax020wm

Create an account on the HP Community to personalize your profile and ask a question
01-19-2019 09:07 AM
This computer will not boot or let me access the BIOS to reinstall the OS.
I am challenged with "Enter Administrator Password or Power On Password".
After three failed attempts it displays the error code "i 72824676".
Solved! Go to Solution.
Accepted Solutions
01-19-2019 09:10 AM
01-19-2019 09:10 AM
01-19-2019 09:18 AM - edited 01-19-2019 09:20 AM
Thank you, @REO51ST
That totally helped!
I've had this laptop non-functional for over a year. It was one of your prior posts that brought me back to HP Support website to ask again. Thank you, very much!
My only other option was to purchase a new motherboard and swap it out. Have already invested almost a day's worth of time into this problem. You are the best!