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‎01-19-2019 09:07 AM

HP Recommended
Product: HP Stream 14 14-ax020wm

 

This computer will not boot or let me access the BIOS to reinstall the OS.

 

I am challenged with "Enter Administrator Password or Power On Password".

 

After three failed attempts it displays the error code "i 72824676".

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-19-2019 09:10 AM

HP Recommended

@ScreenName04

 

Reboot and enter   45479039

 

REO

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3 REPLIES 3

‎01-19-2019 09:10 AM

HP Recommended

@ScreenName04

 

Reboot and enter   45479039

 

REO

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‎01-19-2019 09:18 AM - edited ‎01-19-2019 09:20 AM

HP Recommended

Thank you, @REO51ST

 

That totally helped!

 

I've had this laptop non-functional for over a year. It was one of your prior posts that brought me back to HP Support website to ask again. Thank you, very much!

 

My only other option was to purchase a new motherboard and swap it out. Have already invested almost a day's worth of time into this problem. You are the best!

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‎01-19-2019 09:31 AM

HP Recommended

Your very welcome @ScreenName04

 

Glad to hear we helped.

 

REO

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