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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Forgotten Bios Password

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07-26-2021 10:41 AM
Hello,
A company notebook we have to re-allocate for one of my colleague but ex IT guy put a BIOS password so i'm not able to boot from USB to install required operating system.
Unfortunately we are not able to contact with the ex IT guy so i need to somehow reset or clear BIOS password. I saw from old messages in the forum that a "bin" file can be sent by HP Support for these kind of cases. I called HP support in Turkey and they told me that they dont have this kind of service and told me that we need to change the motherboard of the laptop ( what a solution..)
Please, can somebody help me? How should i recover this notebook?
Thanks in advance for any replies,
07-26-2021 10:51 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MayS.