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hp 15 be012tu
I bought a laptop via online. When I started it, it shows 2 options free DOS & HP documents.
How should I start my laptop?
Plz help
1 REPLY 1
HP Recommended

If you are seeing that it is started. The laptop you bought does not have Windows. It has a very basic command line operating system called FreeDOS and then you can access the User Manual and warranty terms, etc by going into HP Documents. If you want Windows you have to purchase and install it. 

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