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09-28-2022 03:46 AM
My HP Pavilion 15 cs0053cl got a BSoD every time it tries to runs the automatic repair. I followed the recommended steps to perform a system restore using a bootable USB but when I try select the USB in the boot menu, all of the keys don’t work even the ESC key.
I have tried to change the boot order in BIOS, but it still boots through the hard drive even when the Secure Boot is disabled.
Any ideas why the boot menu freezes when I try access it?
Thanks in advance
09-28-2022 01:37 PM
Sorry to hear that you are having problems ... I would like to help you.
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform <all> tests
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )
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